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Siemens DCA Vantage E56 comm error

Ethernet port communication error

Regarding the DCA Vantage, Siemens Case Ref # 8883668 from June 2018

Per Siemens Technical support for the Siemens DCA Vantage V4.1.0.0 , when the device is getting E56- Ethernet port communication error:
 
"e56 - ethernet comm error"

Perform the following:
  1. Unplug ethernet cable from DCA Vantage
  2. Disable ethernet connectivity in the DCA system menu
  3. Power down the DCA device completely
  4. Plug the ethernet cable back in
  5. Turn the DCA device back on
  6. Go back in to the system menu and re-enable the ethernet connectivity
  7. Perform test to check on connect

That should clear up the issue with these steps

Call back # for Tammy @ Siemens Tech Support is:  

877 229 3711, select prompt 14, then prompt 1

deal/76023737