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Installing the Relaymed Software Agent: Quick Guide

Before starting the installation, please review our installation guide to determine the most suitable location for the agent. There is no single “correct” approach; choose the option that best aligns with your organization’s network requirements. Consult your IT team to ensure the setup works optimally.

 

  1. Check the Guide: Review the installation guide to decide where to install the agent.

  2. Consult IT: Make sure the setup fits your organization’s network requirements.

  3. Prepare Your PC/Server:

    • Use a supported Windows OS (Windows 10 or newer, or Windows Server 2016 or newer).

    • Install Microsoft .NET Framework 4.8.

    • Disable sleep mode.

    • Assign a static private IP address.

  4. Install the Agent: Download the installer from the main dashboard in the myRelaymed portal.

  5. Register the Agent: on myRelaymed, navigate to Settings >> Device Connectivity >> Software Agents to register the agent you installed.