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How to Create a Ticket in the Relaymed Portal

Steps to create and submit a ticket in Relaymed 

 

  1. Sign in to the Relaymed Portal.

  2. Scroll down to the Help Center.

  3. Select the ? (Help/Support icon) to create a ticket.

Tips for submitting a ticket:

  • Be as detailed as possible when describing your issue.

  • Attach screenshots or error messages (ensure no HIPAA-protected information is included).

Response Time:
A member of our team will review your request and get back to you by end of day.

 

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