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How to connect the Nuclein DASH Rapid PCR System?

Relaymed has a direct integration with the Nuclein DASH device. Follow these steps to get connected.

1. Contact Nuclein

To connect to Relaymed, you must first be set up on the Nuclein portal, accessible via Wi-Fi or Ethernet cable.

  • Not yet using the Nuclein portal? Contact the manufacturer to get started.
  • Already using the Nuclein portal? Reach out to the manufacturer and let them know you'd like to connect to Relaymed. They will provide you with a unique customer ID, which can be used to connect all of your DASH instruments.

2. Add Device

In the myRelaymed portal, Navigate to Device Connectivity >> Add Device

Add Device - DASH 

Serial Number can be found:

  • At the back of the instrument, OR
    DASH - Serial number at the back of the device
  • At the bottom left corner of the DASH screen
    DASH - Serial number at the bottom left of the screen

3. Test the connection

  • Once one unit is added, test the connection by running a new test -- it should appear in the myRelaymed portal

    Note: this device is not capable to recall an old test from its memory

Additional devices

  • If you have multiple Nuclein DASH units, make sure you add each unit separately in the myRelaymed portal.

  • Use each unit unique Serial Number.

  • Your Customer ID can be use across all units you connect.