How to connect the Binx io?
Relaymed has a direct integration with the Binx io device. Unlike other devices, it does not need to be added in the Software Agent.
If you have a Binx io device, here’s what to do:
1. Contact Relaymed
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New customers (onboarding): Reach out to your onboarding specialist and request to connect your Binx io.
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Existing customers (live): Contact us via chat or email, noting that you’d like to connect the Binx io.
2. Connection setup
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Relaymed will create your unique credentials and contact Binx to arrange a binx field engineer visit.
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The binx field engineer will enter the credentials directly into your Binx io.
3. Test the connection
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Send or recall a test from the device.
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The Binx io will appear in Relaymed as “unassigned”, with the serial number automatically used as its name.
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(Note: the device name is allocated by the device’s serial number and cannot be changed.)
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4. Assign the device
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Assign the Binx io to the correct location in Relaymed.
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Once assigned, the connection is complete and ready to use.
Additional devices
If you have multiple Binx io units:
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The same credentials can be used across all units.
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You can ask the Binx field engineer to configure them during their visit.
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Be sure to assign each device to the correct location so your reports remain accurate.